Returns & Exchanges

At Equipo, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day window for hassle-free returns and exchanges. Items must be in their original condition with all tags attached to be eligible for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging and drop off the parcel at any authorized carrier location within 7 days of receiving your label.

• 4.
  Receive Your Refund

  After our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.